Frequently Asked Questions

What does Leezworld offer?

Leezworld curates refined home essentials designed for elevated everyday living. Our collection includes indoor and outdoor furniture, kitchen accessories, diffusers and essential oils, decorative vases and planters, wall art and thoughtfully selected bathroom essentials.

Where is Leezworld located?

Leezworld operates with a physical store location for order collection. Full collection details are provided at checkout and in your order confirmation.

Our address is: 109 Funsho Williams Avenue Iponri Surulere Lagos

Do you offer delivery?

At this time, purchases are available for in-store collection only. Customers are required to collect their items from our shop and inspect them at the point of collection.

What should I do when collecting my order?

We kindly ask that all customers inspect their items carefully at the time of collection. This ensures the item is free from damage or defects before acceptance.

Once an item has been collected and accepted, responsibility for its condition passes to the customer.

What if my item is faulty or damaged?

If a fault or damage is identified at the time of collection, please notify a member of staff immediately. We will arrange a replacement, repair, or refund in accordance with your statutory consumer rights. Claims for damage identified after collection will not be accepted.

Can I return an item?

No, Items may not be returned

How do refunds work?

We do not offer refunds

What payment methods do you accept?

We accept a range of secure payment methods available at checkout. All transactions are processed through trusted third-party payment providers.

Are your products covered by a warranty?

Some items may include a manufacturer’s warranty. Where applicable, warranty details will be provided with the product. We do not offer any warranty.

How do I care for my products?

Care instructions vary by product and are provided on packaging or product information pages. Following recommended care guidelines will help maintain quality and longevity.

Do you offer trade or bulk orders?

For trade enquiries or bulk purchases, please contact us using any of our available contact channel

 

How can I contact Leezworld Household Haven?

If you have any questions or require assistance, please contact us at:

Email: info@Leezworld.com